Legal

Privacy policy.

Last updated: October 20, 2026

What we collect

When you request a consultation, we collect the health information you submit on your intake form, along with your name and contact details. When you contact us, sign up for updates, or chat with us, we collect the information you choose to share.

We do not collect patient health information through our public business or practice forms.

How we use it

Your intake is shared only with licensed clinicians for the purpose of evaluating your care. Health information you submit is never used for marketing and is never sold.

If you opt in to marketing updates, we use your contact information to send you news about Helix Restore. You can unsubscribe at any time, and opting in is entirely optional — care is never conditioned on it.

How we protect it

Health information is stored securely and access is limited to the clinicians and staff who need it to provide or support your care. Our platform is designed to support HIPAA-aligned workflows, and pharmacies and clinicians in our network operate under appropriate agreements.

Sharing

We share information only as needed to provide care: with the licensed physicians who review intakes, and with licensed pharmacies when a prescription is issued and dispensed. We do not sell your personal information.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time. To make a request, contact us through our contact page.

Cookies and analytics

We use standard analytics to understand how the site is used. These tools do not collect the health information you submit through your consultation.

This summary is provided for general information and is not legal advice. See also our Terms of Service and Telehealth Consent pages, and our contact page for questions.